1. Introduction

      These Terms and Conditions (“Terms”) govern the use of the website trevantoltd.com (“Website”) and all transactions between Trevanto LTD (“we”, “us”, “our”) and the customer (“you”, “your”).
      By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use this Website or place any orders.


      Company Information

      Trevanto LTD
      Registered in United Kingdom
      Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
      Email: info@trevantoltd.com
      Website: https://trevantoltd.com


      Scope of Services

      Trevanto LTD supplies construction and finishing materials, as well as sanitaryware and bathroom products, to professional and private customers.
      We act as an intermediary between manufacturers or distributors (“Suppliers”) and end customers, facilitating the sale and delivery of goods.


      Product Information

      We make every effort to ensure that the information, descriptions, and images of products displayed on the Website are accurate and up to date.
      However, minor variations in colour, size, or appearance may occur.
      All product specifications are provided by the relevant Suppliers.

      We reserve the right to modify or discontinue any product without prior notice.


      Orders and Acceptance

      By placing an order through the Website, you are making an offer to purchase products in accordance with these Terms.
      All orders are subject to acceptance and availability.
      Trevanto LTD reserves the right to reject or cancel any order at its discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity.

      An order is considered accepted only when you receive a written order confirmation from us by email.


      Prices and Currency

      All prices listed on the Website are shown in euros (EUR).
      We reserve the right to change prices at any time prior to accepting an order.


      Payment Terms

      All payments must be made via SEPA or SWIFT bank transfer.
      Payments can be made in Euros (EUR) or in an alternative currency, provided the transferred amount is equivalent to the total balance in Euros at the exchange rate determined by our bank at the time of receipt.

      Payment details will be provided upon order confirmation. Orders will only be processed upon full prepayment by the client, once the funds have been received and cleared in our account.

      We do not accept cash, cheques, or card payments.

      You are responsible for any bank transfer fees or charges associated with SEPA or SWIFT payments.


      Delivery Area

      We deliver our products only within the member states of the European Union.
      Orders placed with delivery addresses outside the EU will not be processed.
      You are responsible for ensuring that the delivery address you provide is located within the permitted delivery region.


      Delivery and Risk

      Delivery of goods is carried out by third-party Suppliers or their logistics partners acting on their own behalf.
      Delivery times and costs depend on the Supplier and delivery destination.

      While Trevanto LTD coordinates and monitors delivery, we are not responsible for delays, damages, or losses that occur during transportation once goods have been dispatched by the Supplier.

      Risk in the goods passes to you upon delivery to the specified address or to the carrier, whichever occurs first.


      Inspection and Acceptance of Goods

      Upon delivery, you must inspect the goods for any visible defects or discrepancies.
      Any claims for missing, damaged, or incorrect items must be submitted in writing within 48 hours of delivery.
      Failure to notify us within this period constitutes acceptance of the goods.


      Returns and Cancellations

      Returns are accepted only if approved in advance by Trevanto LTD.
      Goods must be unused, undamaged, and returned in their original packaging.

      We reserve the right to apply restocking or administrative fees where applicable.


      Warranties

      All products are supplied with warranties provided by the respective manufacturers or Suppliers.
      Trevanto LTD does not provide any additional warranties, express or implied, beyond those supplied by the manufacturer.


      Limitation of Liability

      To the fullest extent permitted by law, Trevanto LTD shall not be liable for:

      • indirect, incidental, or consequential losses;
      • loss of profit, revenue, or business opportunity;
      • delays or failures caused by third-party Suppliers or carriers;
      • inaccuracies in product descriptions provided by manufacturers.

      Our total liability in respect of any claim shall not exceed the amount paid for the goods concerned.


      Force Majeure

      We shall not be liable for any failure or delay in performance arising from events beyond our reasonable control, including but not limited to acts of God, war, strikes, supply chain disruptions, transport delays, or natural disasters.


      Intellectual Property

      All content on the Website, including text, images, graphics, and trademarks, is the property of Trevanto LTD.
      You may not reproduce, distribute, or modify any material from this Website without prior written consent.


      Privacy and Data Protection

      Your personal data is processed in accordance with our Privacy Policy and Cookie Policy, available on our Website.
      By using the Website or placing an order, you consent to such processing.


      Governing Law and Jurisdiction

      These Terms are governed by and construed in accordance with the laws of United Kingdom.
      Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.


      Amendments

      Trevanto LTD reserves the right to amend these Terms at any time without prior notice.
      Any updated version will be published on this page with a revised “Last updated” date.
      Continued use of the Website following such updates constitutes acceptance of the revised Terms.


      Contact Information

      For questions regarding these Terms, please contact:

      Trevanto LTD
      Email: info@trevantoltd.com
      Website: https://trevantoltd.com